Great command to see ‘Services’ in details and ‘StartUps’

Msconfig:

(I knew similar tool was available from Sysinternals, but did not know it's now incorporated into Windows (including XP)

Redeploying CRM4 from production to Dev environment

We followed the procedure outlined in this blog below and discovered 3 issues:

1. During the import database step on mapping the users, the Deployment Manager did not recognize and map users from the trusted domain
   
2. The import took hours for the 36 GB production database
   
3. Last but not least… J After the import no users could logging to redeployed environment getting "Invalid User Authorization" message – so re-deployment was not successful.
   

After repeating the procedure while having the Update Rollup 8 installed, all problems went away, and the Import process took 10 min instead of hours.

CRM4 Update Rollup 8 – lots of decent improvements

Update Rollup 8 for MS CRM 4.0 was released 12/17/09: highly recommend to test and apply it

Avaya PBX and OCS 2007 R2 integration

Lessons learned while configuring integration through Dialogic 2000 SIP Gateway:

OCS 2007 R2 Mediation Server (unlike Exchange 2007 UM Role Server) does not support OPTIONS command, which results incoming calls from PBX to OCS through Dialogic 2000 to fail, because on the configuration stage the SIP Gateway can't establish the communication to the mediation server

CRM4 Outlook Client

When, during the configuration process, the CRM server URL supplied as https://crmserver, error pops up. Everything works fine using http://crmserver. Seems that CRM4 Outlook Client can't communicate with CRM server through https. Nice design, Microsoft!

Accessing user mailbox using UPN in the link

Did you know that to access mailbox using UPN in the link on Exchange 2003 (like: https://servername/exchange/) you need to make sure that msexchuseraccountcontrol is set to 0 on the user object? (You can check it using ADSIEdit.msc)

CRM4 MailMerge does not work over https://

Looks like CRM4 Mail Merge requires port 80 to be available to work properly. crmroot/_static folder of the Web site should be accessible through port 80. How nice! (Continue investigation).