Description of the Issue: in Outlook - Send/Receive/Download
Address Book… runs successfully, but Offline Address Book does not get
downloaded.
Additional information: both mailbox server on which OAB
gets generated, and CAS server to where OAB gets distributed work properly (ie.
OAB gets gets generated and distributed properly – great article that helps
troubleshoot the process - http://www.msexchange.org/articles-tutorials/exchange-server-2010/management-administration/offline-address-book-part3.html)
Following additional tweaks on the CAS servers fix the
issue:
o
Enable Directory Browsing (IIS Manager/OAB
site/Directory Browsing/Enable)
o
Assign IIS_IUSRS (CAS_ServerName\IUSRS)
and Authenticated Users read permissions to OAB folder (C:\exchange
server\v14\clientaccess\oab)
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